Terms & Conditions
1. Event Cancellation Policy
Unless specifically stated on the event invitation that the invitation is not transferable, you are able to send another person to take your place at the event if you cannot attend.
If the purchaser cancels the booking:
If you are unable to attend, and cannot find someone to take your place, the following policy applies:
Cancellations, IN WRITING ONLY, will be accepted up to the cancellation date of the event.
Up to the cancellation date:
Cancellations will be accepted by email only.
A refund will be paid, less an ADMINISTRATION FEE of $25.00 (incl gst).
After the cancellation date:
No credit or refund will be issued.
If AmCham reschedules the event:
If you are able to attend the event on the rescheduled date, your payment will be transferred to the rescheduled event date.
If you are unable to attend the event on the rescheduled date, a full refund will be paid. An administration fee will NOT be charged.
If AmCham cancels the Event:
A full refund will be paid. An administration fee will NOT be charged.
UPDATE to Terms & Conditions:
COVID PRECAUTIONS: The safety and wellbeing of our guests and colleagues is our utmost priority. AmCham will work with the venue to ensure hygiene procedures and government guidelines are followed with social distancing measures in place, visible sanitiser stations and Covid-19 marshals. We respectfully ask you do not attend on the day if you are experiencing any flu like symptoms.
If the event cannot be delivered at the venue due to a change government health orders:
The program will be shifted to virtual and AmCham will refund 50% of the registration fee to the purchaser.
AmCham will notify all purchasers and send through links and arrangements for the virtual event.
2. Credit Card Surcharge
Event registration invoices paid by credit card do not attract a surcharge.
Payment of other invoices e.g. Membership, Sponsorship, Trade Missions etc. incur the following fee:
EFT or Cheque: no fee
American Express: 2.585% (incl GST)
Diners: 3.67% (incl GST)
Visa / Mastercard: 1.65% (incl GST)
A tax invoice will be issued for the fee. Please contact your AmCham state office for processing.
3. Trade Mission Terms & Conditions
Please refer to the registration form and tax invoice.